The Philippines giving India a run for its money in its quest for dominance in the global outsourcing market. In recent years, Philippine call center industry has been getting a larger slice of the pie. In fact, it is now the second leading business process outsourcing (BPO) destination in the world.
The country’s business process outsourcing (BPO) industry, which is comprised mainly of Philippine call center service providers, continues to expand its share in the global market. In 2009, the industry grew by 25 percent while the Philippine economy managed only … Continued
Tagged as the “Sunshine Industry” of the country, the Philippine call center industry has not only grown to be one of today’s most modern and prolific spaces in the developing country but has also been one of the biggest sources … Continued
10 years ago hardly anyone knew that Philippine call center even existed. Well, the truth is that a decade ago only a hand full of Philippine call centers were present and operating. Some of the first call centers that established … Continued