call center philippine

Cultural Ties, Neutral Accent Spur Global Demand for Philippine Call Center Service Providers

The country’s business process outsourcing (BPO) industry, which is comprised mainly of Philippine call center service providers, continues to expand its share in the global market. In 2009, the industry grew by 25 percent while the Philippine economy managed only … Continued

Philippine Call Center – How the Industry Evolved

10 years ago hardly anyone knew that Philippine call center even existed. Well, the truth is that a decade ago only a hand full of Philippine call centers were present and operating. Some of the first call centers that established … Continued