If you’ve heard that call center agents from the Philippines are courteous and happy, you heard correctly. And if you saw how nice their working conditions are you’d understand why they’re so happy and polite. The fact is that recruiters … Continued
call centres philippines
Cultural Ties, Neutral Accent Spur Global Demand for Philippine Call Center Service Providers
The country’s business process outsourcing (BPO) industry, which is comprised mainly of Philippine call center service providers, continues to expand its share in the global market. In 2009, the industry grew by 25 percent while the Philippine economy managed only … Continued
Philippine Call Center – How the Industry Evolved
10 years ago hardly anyone knew that Philippine call center even existed. Well, the truth is that a decade ago only a hand full of Philippine call centers were present and operating. Some of the first call centers that established … Continued